Improve the cleaning of your hotel rooms

Hygiene is perhaps the most important factor for a positive guest experience. Yet hotel room cleaning often does not get the attention it deserves. Poor hygiene not only affects health but also makes guests feel unsafe. This has one consequence: they don't come back. This, of course, is something you want to prevent. Only with a clean, fresh hotel room will you get the best out of your hotel and leave a lasting, positive impression.

In this article, you will read why good hygiene is indispensable, the benefits of efficient and sustainable cleaning, practical tips for improving cleaning processes and innovative solutions for your hotel.

The psychological effect and importance of good hygiene

A hygienic hotel room is essential for guests' health and safety. But it goes further: hygiene also influences the mood and overall experience of your guests. A clean, tidy room exudes calm, safety and care. This creates comfort and trust - crucial factors for high guest satisfaction.

Research confirms this: of all possible complaints, an unhygienic room has the biggest negative impact on guest satisfaction (source: Diversey). Although guests consider several aspects important, "thorough room cleaning" stands out head and shoulders above them (source: AHS Hospitality).

Benefits of a clean hotel room

A whopping 75% of guests say they are more likely to return to a hotel with high hygiene standards. And 86% even cite hygiene as the most important factor for their satisfaction and repeat visits (source: CleanMe). So a clean hotel room is not only a hygiene issue, but also a business must.

In addition, a clean, well-kept working environment also has a positive effect on staff. Employees who feel comfortable and appreciated perform better and look after your guests with more dedication. A win-win situation for everyone.

Sustainability: not just a trend, but a necessity

Working sustainably in the hospitality sector is no longer a trend, but a requirement. Yet many hotels still see sustainable cleaning as a challenge. While it does not have to be complicated or expensive at all - and actually has many advantages.

A sustainable cleaning approach reduces your ecological footprint, helps you comply with laws and regulations and lowers operational costs through more efficient use of resources and energy (source: Facilicom). In addition, with an environmentally aware policy, you strengthen the loyalty of environmentally aware guests and business customers, which contributes to a positive guest experience.

Practical tips for efficient hotel room cleaning

• Provide a clear working method and structure
  Establish clear agreements on how rooms should be cleaned: which resources and materials are used, which areas require extra attention, and what the standard looks like. Train the cleaning staff regularly, so that knowledge stays up to date and you can check the quality at the same time.

• Zero tolerance for contamination in critical areas
  Some parts of the room should always be spotless - think bathroom, toilet and bedding. A small deviation here can undermine the whole hygiene experience. Therefore, make clear agreements on which parts should be absolutely clean and what your definition of "clean" is.
  
  
• Disinfection is essential
  All contact surfaces - such as door handles, remote controls, light switches and taps - should be thoroughly disinfected. This reduces the risk of disease spread and contributes to a sense of security.

• Work with hygiene zones for efficiency
  Make cleaning processes more efficient by working with zones: certain areas are cleaned at set times or by specific employees. Consider using sensor-powered dispensers or toilets to prevent empty soap bottles or soiled washrooms.
  
  
• Use quality cleaning agents
  Choose professional, reliable products that suit the application. High-quality products not only deliver better results, but also ensure a longer life of surfaces and materials.
  
  
• Solicit feedback from guests
  Sometimes, as an employee, you may not notice something that is immediately disturbing to a guest. Therefore, actively ask for feedback. This shows that you value their opinion and are constantly striving to improve.
  
  
• Carry out regular checks and spot checks
  Keep hygiene under constant attention with fixed and unannounced checks. This way, you not only check the implementation of the cleaning plan, but also show that quality control is a serious priority.

Innovative cleaning solutions for hotels

Nowadays, there are many innovative products and solutions to make the cleaning of your hotel rooms more sustainable, efficient and cost-effective. For more ergonomics, you can think of back vacuums or robotic vacuums as support.

Bubbleflush is an effective solution for removing limescale deposits in toilets. In addition, sustainable cleaning products offer extra safety and health for both guests and employees. Work trolleys with a smart, complete layout - often colour-code-based - also contribute to structured and efficient working methods.

At Facility Trade Group, we also offer data-driven dispensers and options for toilets, allowing you to organise cleaning even more focused and efficient. Furthermore, we have various options for carpet cleaning and many more innovative solutions.

Do you want to take the cleaning of your hotel rooms to the next level?

Contact Facility Trade Group for expert advice and appropriate solutions.

Facility Trade Group is an independent wholesaler specialising in non-food catering products, hygiene facilities, cleaning systems, detergents, materials and machinery.