Revolutionary Conversational Booking Engine transforms direct bookings for hotels

The hotel industry takes a giant leap forward in digital guest interaction with the launch of the Conversational Booking Engine (CBE). This advanced technology, developed by Tactful EN Becurious, enables hotels to generate bookings directly through a smart chat interface, without guests having to navigate through complex forms or multiple web pages.

Hotels implementing the Conversational Booking Engine immediately notice an increase in direct bookings and a smoother guest experience. Richard Lont of the Olympic Hotel in Amsterdam, shares his experience: "With the Conversational Booking Engine, we can help guests book a room in a much more personalised way. It also automatically answers frequently asked questions about our hotel, saving us time and allowing our team to focus on the guest experience. This lowers the threshold and increases conversion."

Chris Parker, Chief Experience Officer of Tactful, highlights the innovative power of the solution: "This technology brings the future of online hotel booking to the present. By cleverly deploying AI and conversation-driven interactions, we ensure that hotels communicate more directly and effectively with their guests."

Thomas Dieben, founder of Becurious, also sees great benefits for hotels: "With this new tool, we are giving hotels a powerful way to increase their direct bookings and reduce their reliance on external booking platforms. This is an essential step in the digital strategy of modern hotels."

The Conversational Booking Engine is now available for hotels looking to optimise their direct bookings and provide an innovative, guest-centric booking experience.

About the Conversational Booking Engine

The Conversational Booking Engine is an AI-driven chat solution that integrates seamlessly with hotel booking systems such as Mews PMS. It allows guests to search for a room, compare prices and book directly in a natural dialogue, all within a single chat interface.

Meet us at the Independent Hotel Show

The Conversational Booking Engine will be showcased at the Independent Hotel Show next week. Visit us at booth H52 to see the technology in action and find out how it can help your hotel increase direct bookings.

About Tactful

Tactful is a leading company in AI-driven conversational solutions. Using advanced machine learning and natural language processing, Tactful helps companies improve customer interactions and conversion optimisation.

About Becurious

Becurious is a specialist digital agency with a strong focus on the hospitality industry. With a proven track record in hotel websites and digital strategies, Becurious helps hotels maximise direct bookings and online visibility.

More information?

Visit www.conversationalbookingengine.com or contact us at talk@conversationalbookingengine.com or +31 (0)20 - 388 09 88.