Susanne Hatje appointed general manager of Conservatorium Hotel

The Conservatory Hotel, located in the heart of the bustling Museum Quarter, opened its doors in 2011 as Amsterdam's first Modern Grand Hotel. Since then, the hotel has become one of the city's most iconic hotels, with a strong reputation for world-class hospitality, design and service.

In view of the planned rebranding under Mandarin Oriental in the first quarter of 2026, Susanne Hatje has been appointed as the new General Manager from 2 June 2025. Hatje, of German origin, brings more than 28 years of experience in the international hotel industry, including 18 years in senior management positions within Mandarin Oriental.

Hatje was until recently General Manager of Mandarin Oriental, Mayfair in London, where she was responsible for the preparation and opening of the new hotel since 2022. Before that, she headed the award-winning Mandarin Oriental, New York for nine years. She also held senior positions in Munich, Hong Kong, Boston, Las Vegas and Hawaii, and was instrumental in the openings of Mandarin Oriental, Boston and The Landmark Mandarin Oriental, Hong Kong. 

In her new position at the Conservatorium Hotel in Amsterdam, Hatje will use her international expertise to support the planned repositioning EN rebranding in the right direction. Thanks to her years of experience in brand transformations, she will successfully guide the hotel to a new level of hospitality and prestige.

"I look forward to working with all my colleagues at the Conservatorium Hotel and would like to thank them for the warm welcome to Amsterdam. Mandarin Oriental is delighted to bring its award-winning luxury brand to this beautiful city, and we are equally excited about the opportunity to further enhance this iconic hotel, which is considered one of Amsterdam's most loved hotels," shares Susanne Hatje.

This rebranding follows a dynamic development within the Amsterdam luxury hotel industry, driven by strong growth and the accession of international brands. Under the leadership of Susanne Hatje and with the strength of Mandarin Oriental, the hotel continues to maintain and develop its leading position in Amsterdam.