Lightspeed launches Lightspeed AI

Lightspeed AI helps hospitality entrepreneurs and retailers gain faster insights, make better decisions and work more efficiently with integrated conversational artificial intelligence (AI)

Lightspeed Commerce Inc. (NYSE | TSX: LSPD) today announced the launch of Lightspeed AI: a new AI functionality within its checkout and payment platform for hospitality and retail businesses. With Lightspeed AI, business owners can ask questions about their business data in an approachable way and get instantly actionable insights, without complex dashboards or reports.

“Lightspeed AI is the next step in the evolution of our platform: a smart enhancement that feels like a sparring partner for entrepreneurs,” said Dax Dasilva, founder and CEO of Lightspeed. “By deeply integrating AI into our products, we enable entrepreneurs to operate with more clarity, speed and confidence so they can focus on what really matters: more time and focus on strong customer relationships.”

Lightspeed AI continues to expand with new, more advanced and integrated functionalities for both hospitality and retail. The solution evolves from a supportive assistant to a more autonomous AI agent that analyses trends and can suggest concrete next steps. With this, Lightspeed is taking the next step in making AI accessible to entrepreneurs, including new applications for catalogue management and tools for setting up e-commerce.

Lightspeed AI for hospitality

Available within Lightspeed Restaurant, Lightspeed AI provides hospitality entrepreneurs with fast, conversational access to the insights they need to operate more efficiently and profitably. Instead of searching through multiple dashboards or building complex reports, business owners can ask questions and receive answers that allow them to get started immediately.

Lightspeed AI helps hospitality teams to, among other things:

• Spend less time on reporting: Lightspeed AI reduces the need to switch between multiple reports and systems.
• Stimulate growth with simple questions: hospitality entrepreneurs ask questions in plain language and get immediate answers that reveal new growth opportunities.
• Faster and better decisions: Insights such as which menu items contribute most to margin are readily available.
• Work more independently: self-service insights reduce reliance on support teams or data analysts.

This solves a long-standing bottleneck in the hospitality industry. Even the best restaurant manager cannot be at every table at the same time to closely monitor service. Moreover, the data from which hospitality entrepreneurs get their insights are often scattered across different systems that do not communicate with each other. As a result, it takes a lot of time and effort to arrive at clear insights. Lightspeed AI removes these barriers by making what really matters visible in simple language and within seconds. This gives hospitality entrepreneurs insight into performance trends, recognises areas for improvement and allows them to adjust workflow with more confidence. As Lightspeed's AI continues to evolve, hospitality entrepreneurs can benefit from more in-depth automation within their operations, service levels, menu optimisation and more, complementing existing AI-driven tools such as Benchmarks & Trends and AI-generated menu insights.

Lightspeed AI for retail

Within Lightspeed Retail, Lightspeed AI acts as a digital assistant in the POS system. Retailers can ask questions in simple language such as “What were my best-selling products last weekend?”, and immediately get clear insights including context, without having to search through multiple reports.

Lightspeed AI helps retailers with, among other things:

• Quick answers to daily questions: entrepreneurs ask their questions in plain language and get instant answers based on their own data.
• Action-oriented explanations: results are presented with context and recommendations, not just as single figures.
• Interactive Q&A: questions can be further refined with follow-up questions, without having to start from scratch.
• Grows with use: Early stage feedback helps the assistant to continuously improve and become increasingly relevant and personalised.
• Comprehensive photo editing in one click: through the Product Photo Enhancement feature, entrepreneurs will have access to smart visual tools for cropping, light correction, removing or replacing backgrounds and automatic clean-up, among others.

Lightspeed AI continues to expand within retail and hospitality in 2026 and beyond. “We are building towards a platform where AI not only makes data insightful, but also makes it faster and easier to verify and take immediate action on it,” Dasilva adds. “Lightspeed AI is the foundation for that future, giving entrepreneurs the clarity, speed and operational power to make a difference.”

With Lightspeed AI, the company is once again pushing the boundaries of innovation, providing entrepreneurs with intuitive, integrated intelligence that simplifies daily work and opens up new growth opportunities for entrepreneurs.