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Platform on hotelmanagement, interiordesign and design in the Netherlands

Interviews & Columns

Marc Roebersen: AI, staff and the forgotten smile 4

Marc Roebersen: AI, staff and the forgotten smile

Complaints, complaints... negative reviews 5

Complaints, complaints... negative reviews

Sigrid Ruigro: Silence sells 6

Sigrid Ruigro: Silence sells

Jurgen Wondergem: Guests no longer settle for massage or hammam 7

Jurgen Wondergem: Guests no longer settle for massage or hammam

10 questions for Githa van Vilsteren: 'With both feet in the mud' 8

10 questions for Githa van Vilsteren: 'With both feet in the mud'

Can hotels still get around Booking.com? 9

Can hotels still get around Booking.com?

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Gabriella Esselbrugge: 'We don't just focus on recreation, we focus on recre-learning' 10

Gabriella Esselbrugge: 'We don't just focus on recreation, we focus on recre-learning'

Portrait: Gijs Wehkamp, Straightforward in leadership and hospitality 11

Portrait: Gijs Wehkamp, Straightforward in leadership and hospitality

Thijs Merks: ‘Everyone must work in the hotel industry for five months’ 12

Thijs Merks: 'Everyone required to spend five months in the hotel industry'

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