Regardless of your position, always remain yourself: In this episode of Hotelvak The Podcast host Susanne Kobus talks to Remco van der Jagt, general manager of two hotels within the IHCP group and a passionate hospitality professional. For Remco, it's all about people: both guests and the team. “Diplomas and experience are nice, but motivation and personality are just as important. If you put the right people in the right place and give them confidence, you get a team that works with passion.”
His career path did not take the most obvious route; having grown up in a village without any hotel background, he initially chose to train in aviation services. But an internship at the Dorint Hotel in Badhoevedorp put him on the trail of the hospitality sector - and he never left it. From front office to sales, he got to know the business from the inside and progressed to General Manager.
In this episode, he talks about how his background, experiences and beliefs have shaped his leadership style. What is his secret to building a successful hotel team? Also in this episode, Daniel Bundel, editor-in-chief of Hotelvak, joins as co-host.
Want to know more about IHCP and the hotels where Remco works? Then take a look at www.ihcp.com