Optimal connectivity in hotels through 'simple' intervention

No more hotel guests without coverage

In today's digital age, reachability is crucial, especially for hotel guests who want to stay online constantly. From phone calls and Whatsapp messages to streaming services like Netflix, guests expect seamless connectivity. Despite the availability of WiFi in hotels, it is often inadequately secured and offers limited bandwidth. 

However, more and more buildings are blocking 4G and 5G signals, leading to frustration among guests. This is where WAVETHRU comes in, an innovative solution from AGC Glass that addresses poor mobile signals within buildings.

WAVETHRU offers a non-invasive and sustainable solution for improving mobile signals inside buildings. Cynthia van Vroenhoven, Business Developer at WAVETHRU, explains that the solution§works by treating a glass pane with a patented laser technique. This makes the pane 'open', so to speak, to mobile signals without affecting the insulation value or thermal performance.

Van Vroenhoven states, "For optimal service to your guests, perfect connectivity throughout the hotel is a must these days. After all, nothing is more annoying than having no coverage in your hotel room."

She adds, "When you as a hotel can offer perfect connectivity to all guests both with domestic and foreign providers and with their own subscription you offer them optimum hospitality, service and convenience."

Implementation in hotels

Hotels can benefit significantly from WAVETHRU by offering guests better connectivity. This not only improves guest satisfaction, but can also lead to better reviews and higher occupancy rates. Van Vroenhoven stresses, "Beforehand, we can determine what the problems of a specific location are via a free quick scan where we take measurements both inside and outside."

For hoteliers looking for a sustainable and effective solution to poor mobile signals within their buildings, WAVETHRU offers an innovative solution. By treating the windows of hotel rooms with a laser, hotels can offer their guests the perfect connectivity they expect today. This not only increases guest satisfaction, but also contributes to a safer and healthier environment.

WAVETHRU has already proven to be effective for six years in various markets, including co-working spaces, healthcare and flex offices. This experience gives confidence that WAVETHRU can also be an excellent solution for hotels. The treatment can be applied to both new and existing windows and is compatible with any brand of glass.

Healthier environment 

In addition, WAVETHRU creates a healthier environment by spreading the mobile signals homogeneously throughout the building, which is healthier than when signals are captured within the walls. Van Vroenhoven: "By treating part of the window with a laser, we open up the window a little, so to speak, creating a homogeneous flow of the signal."

Van Vroenhoven concludes, "Our quick scan is free of charge and we guarantee the final result. WAVETHRU not only ensures better coverage throughout the hotel, but also creates a healthier environment by spreading the signal homogeneously instead of staying within the walls."

Indicators of poor mobile signal in a hotel

1. Poor call quality: Common problems are disconnected calls and difficulty understanding the other person.

2. Slow internet speeds: Difficulties loading websites, videos and sending e-mails indicate a weak signal.

3. Problems sending messages: Not being able to send or receive Whatsapp messages is a clear indicator.

4. Delayed notifications: Receipt of multiple notifications simultaneously when leaving a building indicates poor indoor connectivity.

5. No signal: Complete lack of signal is a serious problem, especially for important calls.

6. Unstable network: Fluctuating signal availability throughout the day is a sign of poor network stability.

7. Rapid battery discharge: Continuous signal search quickly depletes a phone's battery.

8. Overheating: A phone that overheats while searching for a signal indicates a weak network.

The advantages of WAVETHRU include:

 - Operator-independent: It works for all mobile phones and providers.

 - Maintenance-free: After the one-time treatment, no further maintenance is required.

 - Invisible and energy-efficient: The treatment is invisible and requires no additional energy.

 - Short installation time: Treatment can be carried out quickly without disrupting the hotel's daily operations.